Specialist claims handling
This information is published to assist you in the event that you need assistance in making a claim.
Your policy booklet or policy schedule will include specific information including any dedicated claims telephone number and the scheme code required to ensure your claim is handled correctly – please refer to these documents in the first instance.
| Scheme | Telephone | Online |
|---|---|---|
| Excess Insurance | 0345 607 5329 | www.excessclaim.co.uk |
| Mazda Excess Insurance | 0345 873 4431 | www.claimez.com |
| Jaguar Excess Insurance | 0203 503 0823 | www.claimez.com |
| Land Rover Excess Insurance | 0203 503 0048 | www.claimez.com |
| Mitsubishi Excess Insurance | 0203 770 3691 | www.claimez.com |
| Suzuki Excess Insurance | 0203 770 3692 | www.claimez.com |
| Volvo Excess Insurance | 0333 321 6207 | www.claimez.com |
| Kia Excess Insurance | 0333 321 6205 | www.claimez.com |
| Renault Excess Insurance | 0334 321 6208 | www.claimez.com |
| Dacia Excess Insurance | 0334 321 6209 | www.claimez.com |
| GAP Insurance | ||
| Renault / Nissan / Infiniti / Dacia | 0145 585 2110 | |
| Key Insurance | 0345 607 5329 | |
| Home Emergency Insurance (incl. Landlord) | 0345 6053911 | |
| Home Emergency Insurance | 0345 2669371 | |
| Motor Breakdown Assistance | 0345 607 5329 | |
| Misfuelling Insurance | 0345 607 5329 | |
| Lease Guard Insurance | 0345 607 5329 |