Complectus Ltd Web site terms and conditions

This web site is owned and maintained by Complectus Limited. The use of this web site is subject to the following terms and conditions which you should read carefully. By using this web site you agree to be legally bound by these terms and conditions. If you do not accept these terms and conditions, please do not use this web site.

Use of web site

The information, service and products on this web site are intended for use by residents of the UK only, and are not aimed at or intended for use by residents of any other jurisdiction.
This web site is designed to be accessed through its principal product home pages and such other pages as we may decide. If you access the site through individual pages directly, which are designed for this purpose, you may not see important information which is relevant to a full understanding of our products and services. Where necessary you may be referred on certain site pages to read ��Important Information ��. This Important Information will contain important product details and relevant legal or regulatory information and should be read in conjunction with the relevant site pages.

Exclusion of liability

Whilst we have taken all reasonable steps to ensure the accuracy and completeness of the information on this web site, we give no warranty and make no representation regarding the accuracy or completeness of the content of this web site. Consequently, we accept no liability for any losses or damages (whether direct, indirect, special, consequential or otherwise) arising out of errors or omissions contained in this web site. Further, no warranty is given that the web site shall be available on an uninterrupted basis, and no liability can be accepted in respect of losses or damages arising out of such unavailability. Also, we accept no liability in respect of losses or damages arising out of changes made to the content of this web site by unauthorised third parties.

Access to and use of this web site is at the user ��s own risk and we do not warrant that the use of this web site or any material downloaded from it will not cause damage to any property, including but not limited to loss of data or computer virus infection.

Nothing in these terms and conditions shall exclude or limit our duties and liabilities under any applicable legislation or any conduct of business rules which we are bound to comply with. Further, nothing in these terms and conditions shall attempt to exclude liability for death or personal injury or for fraudulent misrepresentation.

This web site may contain links to other web sites which are hosted and maintained by third parties. We have no control over the content or security of any such site. You link to such sites at your own risk, and we make no representations regarding the content of any such web site. We cannot be liable for any loss or damage which may arise from the use of such third party web sites.

Personal data

Complectus Limited recognises the importance of its online visitors �� privacy. Complectus Limited represents that it will not share personal information it obtains through this web site with any third parties however visitors acknowledge that Complectus Limited may share such personal information with affiliated companies of Complectus Limited. Non personal information such as browser type, operating system and domain names, may be collected during visitors �� use of the web site and this information may be used by Complectus Limited to measure the number of visitors to the site. Whilst Complectus Limited continually reviews the content of its web site, the information provided on the website is provided without warranty of any kind, express or implied, including without limitation any implied warranty of suitability or fitness for any particular purpose. Complectus Limited believes the information provided on the website is accurate however errors or inaccuracies may be included and Complectus Limited does not accept any liability for such errors or inaccuracies. The web site is subject to legal terms and conditions and as such all visitors must recognise the value and importance of the protection of the material, substance, processes, capabilities, character and essence in the Complectus Limited areas (collectively ��Content ��). Visitors acknowledge that they have no right or licence to use any Content or any Complectus Limited trade mark without Complectus Limited ��s express prior written consent.

Personal information provided to Complectus Limited via the Complectus Limited website, application forms, direct mail, emails and telephone calls will be used for the purposes outlined at the time of collection or registration.

In addition, personal information may be used for statistical analysis.
We may also use cookies or similar technologies to collect website usage information, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths. We do not, however, seek to relate this information to you as an individual nor combine it with other data relating to you. For further information, please refer to the Cookies section in our Privacy Policy.

Processing personal data for the above purposes may entail sharing the information with employees, contractors and other companies affiliated to Complectus Limited.

Our website may include hyperlinks to, and details of, third party websites. Subject to our data sharing responsibilities we have no control over, and are not responsible for, the privacy policies and practices of third parties.

We may use and share your information with affiliates of ours to help us and them:

  • assess financial and insurance risks;
  • develop customer relationships, services and systems;
  • prevent and detect crime

Your information includes information about your transactions. We do not disclose your information to anyone outside Complectus Limited and affiliated Companies, except:

  • where we have your permission; or
  • where we are required or permitted to do so by law; or
  • to other companies who provide a service to us or you
  • where we may transfer rights and obligations under this agreement.

From time to time we may change the way we use your information. Where we believe you may not reasonably expect such a change we shall write to you. If you do not object to the change within 60 days, you consent to that change. If you would like a copy of the information we hold about you, please write to: Data Protection Manager, Complectus Limited, The Quadrangle, 106-118 Station Road, Redhill, Surrey, RH1 1PR. A fee for administration may be payable.


All rights, save as expressly granted, are reserved. Reproduction in any form of any part of the contents of this web site without our prior consent is prohibited unless for personal use only.


This web site contains trade marks belonging to Complectus Limited and its affiliated Companies. The unregistered trademarks include graphics, logos, words, phrases and icons contained on this web site. No rights are granted in respect of any of the above trade marks. If you are in doubt whether an item is a trade mark of Complectus Limited or its affiliated Companies, please contact us for clarification at the address below.

The contents of this web site do not purport to provide any financial, investment or professional advice and nothing on the pages of this web site shall be deemed to constitute the provision of financial, investment or other professional advice in any way.

Governing Laws

The terms and conditions of this web site are governed by the laws of England. And any dispute regarding this web site shall be subject to the exclusive jurisdiction of the English courts.

Changes to web site

The contents of this web site, including these terms and conditions of use are subject to change by us without notice.

Regulatory Information

Complectus Limited is authorised and regulated by the Financial Conduct Authority Register number 774491. Registered in England No: 6581704. Registered Office: The Courtyard, High Street, Ascot, Berkshire, SL5 7HP. Complectus Limited registered VAT number is GB 934440335.